Policy

SMS Terms

Effective July 22, 2026. Terms for optional text messages related to quotes, scheduling, service, and follow-up communication.

Organized light-duty service truck outside a workshopDowney Enterprise

Optional consent

Text-message consent is optional and is not required to request a quote, purchase a service, or contact Downey Enterprise. When consent is provided, messages are limited to the request or business relationship identified by the customer.

Message content and frequency

Messages may include quote questions, scheduling, service confirmations, project updates, and reasonable follow-up communication. Frequency varies according to the request and service activity.

Rates and delivery

Message and data rates may apply according to the customer’s mobile carrier and plan. Carriers are not liable for delayed or undelivered messages.

Stop and help

Reply STOP to end nonessential text messages. Reply HELP or call (734) 442-2565 for assistance. A service-related response may still be required when necessary to complete an active customer request or meet a legal or safety obligation.

Privacy and contact

Mobile contact information is handled according to the Downey Enterprise Privacy Policy and is not sold as a marketing list. Questions can be directed to support@downeyenterprise.com or (734) 442-2565.

Your Downriver family

Bring us the problem. We will help make it work.

Call 734-442-2565Text 734-442-2565Email the project